Privacy policy and cookies
We take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you visit our website.
Information Collection: When you visit our website, we may collect certain information automatically, including your IP address, browser type, and operating system. We may also collect personal information that you voluntarily provide, such as your name and email address when you sign up for our newsletter or make a purchase.
Use of Information: We use the information we collect to provide and improve our services, communicate with you, and personalize your experience on our website. We may also use your information to send you promotional emails about new products or special offers, but you can opt out of these communications at any time.
Protection of Information: We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Minors: Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
-
Your consent;
-
The performance of the contract between you and the Site;
-
Compliance with our legal obligations;
-
To protect your vital interests;
-
To perform a task carried out in the public interest;
-
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
-
Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
-
Temporary denylist of credit cards associated with deny listed IP addresses. This denylist persists for a small number of days.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
Cookie Policy
We may use cookies to enhance your browsing experience and provide personalized content and services. Cookies are small text files that are stored on your device when you visit our website. They help us understand how you interact with our site, remember your preferences, and improve our services.
Session Cookies: These cookies are essential for the operation of the website and are used to manage user sessions. They enable functions such as adding items to the shopping cart, remembering login details, and completing transactions. Session cookies are temporary and are deleted when the user closes their browser.
Authentication Cookies: These cookies are used to authenticate users and ensure that they are logged in securely. They help to protect user accounts and maintain session information.
Shopping Cart Cookies: These cookies store information about the user's shopping cart, such as the products they have added and their quantities. This allows users to navigate the website and proceed to checkout without losing their selected items.
Payment Gateway Cookies: If your website integrates with a payment gateway for processing payments, cookies may be necessary to facilitate secure transactions and maintain the state of the payment process.
Security Cookies: These cookies help to enhance the security of the website by detecting and preventing fraudulent activities, such as unauthorized access and phishing attacks.
Sharing Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
Device information
Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
Disclosure for a business purpose: shared with our processor
Order information
Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, Paylpal), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: collected from you.
Disclosure for a business purpose: shared with our processor.
Customer support information
Examples of Personal Information collected: name, the amount spent, and items purchased
Purpose of collection: to provide customer support.
Source of collection: collected from you
Changes to this Policy: We may update this privacy policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.
By using our website, you consent to the terms of this privacy policy, terms of service, and cookies.
Last updated: 07-05-2024